Secure communication for healthcare

Critical messages,
delivered.

VeloComms is the HIPAA-oriented communication platform for hospitals — it triages urgency, escalates on-call, coordinates care, and runs the incident, so the right clinician gets the right message in time.

🛡️ Urgent messages escalated to on-call  in seconds
velozent.velocomms.com / rapid-response · 4 West
RN
A. Okafor, RN · 14:02
Bed 12 — resp rate climbing, SpO₂ 89% on 4L, patient increasingly confused.
● CriticalNEWS2 · 8
✦ AI Communication Intelligenceflagged urgent
1 Dr. Mensah — acknowledged 14:02 Responding
2 Backup hospitalist notified if no ack in 3:00
3 Rapid-response team final escalation
Coordination room
opened
SBAR
drafted
Action items
2
🛡️ HIPAA · live
✦ AI opened the room
HIPAASOC 2 Type IISSO / SAMLSCIM 2.0FHIR R4ISO 27001MFAImmutable AuditEncryption at restLegal HoldHIPAASOC 2 Type IISSO / SAMLSCIM 2.0FHIR R4ISO 27001MFAImmutable AuditEncryption at restLegal Hold
AI that triages

It already knows what’s urgent.

VeloComms reads every message as it arrives — detecting urgency, extracting action items, and identifying who needs to know — so the critical things rise to the top before anyone triages a queue.

  • Urgency detection at send time
  • Action items + follow-ups extracted automatically
  • Stakeholder identification — who needs to know
  • PHI flagged, offline heuristic fallback
inbound · triaged live
EHR unresponsive Ward 3BCritical
Discharge summary for Bed 20Routine
Pharmacy: restock rapid-response cartElevated
On-call that escalates itself

Who to reach now — and what happens if they don’t answer.

Define the chain once — primary, backup, secondary, final — each with its own timeout. When an alert isn’t acknowledged in time, VeloComms advances it automatically and shows exactly who’s been notified, who acknowledged, and who’s responding.

  • Timed multi-tier escalation policies
  • Live acknowledge / respond status
  • Auto-assign to whoever is on-call now
  • Duress alerts for staff safety
on-call · ICU deterioration
1 Primary · Dr. Chen ack 0:41
2 Backup · Dr. Idris waiting 3:00
3 Rapid-response team final
Escalated
auto
Ack
0:41
Timeout
3:00
Care that coordinates

Every handoff, bed, and discharge in one thread.

Patient-context care rooms, a live bed & patient-flow board, discharge coordination, rounding, and critical-results routing — the whole coordination workflow, connected, instead of scattered across pagers and calls.

  • Patient-context care rooms
  • Bed & patient-flow board
  • Discharge coordination + rounding
  • Critical-results routing & acknowledgement
care · bed & patient flow
ICU · 12Occupied
ICU · 13Available
MS · 20Cleaning
MS · 21Occupied
An org brain that remembers

One question, across everything your teams know.

Ask once and VeloComms searches messages, people, tasks, incidents, safety reports and policies together — the answer with its source one click away. Knowledge compounds instead of scattering.

  • Cross-system search (Org Brain)
  • Semantic + keyword message search
  • Policy & SOP library
  • Expert finder — who can help with this
org brain · one search
🔎 rapid response after-hours…
policyRapid Response Activation
incidentWard 3B desaturation — resolved
personDr. Idris · Intensivist · online
Built for healthcare

Patient safety is non-negotiable.

Role-based access, immutable audit logging, encryption in transit and at rest, MFA, retention & legal hold, and a hard boundary that keeps external guests confined to a single channel. Security is the substrate, not a checkbox.

  • RBAC / ABAC + immutable audit
  • Encryption at rest & in transit, MFA
  • Retention, legal hold & eDiscovery
  • External-guest isolation boundary
trust · every action audited
🛡️ Patient-safety flagsealed
External guest confined to one channel · PHI redacted from logs · audit entry immutable.
RBAC
enforced
Audit
✓ sealed
Encryption
at rest
From alert to resolved

The incident runs itself.

Declare an incident and the room, responders, and playbook assemble themselves. The AI Incident Commander mass-notifies, tracks acknowledgements, drives the playbook step by step, and — when it clears — resolves the thread.

  • One-tap incident → room + mass notify
  • Operational playbooks, step by step
  • AI Incident Commander tracks the response
  • Broadcasts with read receipts
incident · runs itself
1Declared
2Room + mass-notify
3Playbook running
4Resolved
The AI stack

An AI co-worker for every moment of care coordination.

Communication Intelligence

Urgency, action extraction, stakeholder ID, SBAR drafting, translation, sentiment.

🧭

AI Care Coordinator

Turns a deteriorating-patient signal into a coordinated response — rooms, pages, tasks.

🎖️

AI Incident Commander

Runs the incident: acknowledgements, playbook, live picture of what’s next.

🧠

Organizational Brain

One query across messages, people, tasks, incidents, and policies.

💬

Healthcare Digital Assistant

Ask VeloComms — governed answers for policy, workflow, and who to contact.

🤖

Governed AI agents

Agents propose; humans approve. Every action logged for compliance.

For every team

Built for everyone on the floor — and behind it.

CliniciansNursesCare teamsHospital operationsIT teamsLeadershipEmergency teams

See VeloComms on your workflows.

Tell us what your teams are trying to coordinate — rapid response, discharge, incident command — and we’ll tailor the demo to it.

Try the demo →Contact sales